From account payments to bonus betting — whatever you need help with on bjili, we're always here to assist you in Bengali.
Choose a category and find the answer to your problem quickly
Everything from account creation to verification
Everything you need to know about deposits and withdrawals
All about earning bonuses, using them, and understanding the terms
Everything you need to know about placing bets, understanding odds, and live betting
Account security and personal data protection
Bjili App Download, Updates & Technical Issues
Our support team is always ready to help you in Bengali
Get the fastest resolution possible. bjili's support agents respond in an average of 2–3 minutes.
For detailed issues, reach out by email. bjili's support team responds within 6 hours.
For urgent issues, call us directly to speak with someone right away. Bengali-speaking support is always available.
Send us a message on WhatsApp describing your issue. You can also attach screenshots.
A step-by-step guide to opening an account and getting started with betting on bjili
Go to the bjili homepage and click the "Register" button. Fill in your mobile number, password, and date of birth. The whole process takes just 2 minutes. You'll receive an OTP on your mobile during registration to verify your account.
After opening your account, upload a photo of your National ID or passport. bjili typically completes verification within 24 hours. Withdrawals are not available until KYC is done, so it's best to complete it early.
Deposit easily via bKash, Nagad, or Rocket — starting from as low as ৳100. On your first deposit, bjili automatically adds a 100% welcome bonus. Funds typically appear in your account within 5 minutes.
Pick any sport — cricket, football, or anything else. Check the odds, add your selection to the bet slip, and enter your amount. bjili instantly shows your potential winnings. Once you're happy, place your bet.
Winnings are automatically credited to your bjili account. Go to the withdrawal option, enter the amount, and select your payment method. Payouts to bKash or Nagad typically arrive within 5–15 minutes.
If you run into any issues on bjili, reach out via live chat in Bengali. Our support team is ready to help at any time. Never share your account details with anyone you don't know.
The Most Important Things to Know When Using bjili
BKash/Nagad: within 5 minutes
Mobile Banking: 5–15 minutes
Starting from just ৳100
All payments SSL encrypted
Common issues resolved in 2–5 minutes
Complex issues resolved within 6–12 hours
Completed Within 24 Hours Maximum
Complete resolution within 48–72 hours
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An active Bangladeshi mobile number, a strong password, and your date of birth. An email address is not required to register on bjili, but adding one makes account recovery easier.
On the login page, click the "Forgot Password" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password.
No. bjili only allows one account per mobile number. If multiple accounts are found, both may be suspended.
Verification is usually completed within 12–24 hours. During peak times, it may take up to 48 hours. Submitting clear, legible documents helps speed up the process.
Contact bjili's live chat right away or email support@bjili.net. The support team will explain the reason and work to resolve the issue.
Some details can be changed before KYC verification. After verification, you'll need to contact the support team to make any changes.
Go to bjili's deposit page, select bKash, and send payment to the designated number. Make sure to enter the reference number correctly. Your bjili account balance will be updated within 5 minutes of payment confirmation.
The minimum withdrawal amount at bjili is ৳200. Your first withdrawal is fee-free. Subsequent withdrawals may also have fees waived under certain conditions.
Wait 30 minutes first. If the balance still hasn't appeared, take a screenshot of your payment and contact us via live chat. bjili typically verifies and adds the balance manually within 1 hour.
Withdrawals can be held up if your KYC verification is incomplete, or if you haven't met the bonus rollover requirements. Contact bjili support to find out the exact reason.
Daily withdrawal limits at bjili vary by account level. Standard accounts can withdraw up to ৳50,000, while verified accounts can withdraw up to ৳2,00,000 per day.
Contact bjili's live chat as soon as possible. If the transaction hasn't been processed yet, a cancellation may still be possible. Always double-check the number before submitting a withdrawal request.
On your first deposit, bjili automatically adds a 100% bonus, up to ৳5,000. No promo code needed — just make sure it's your first deposit.
Bonus funds cannot be withdrawn directly. They must be "unlocked" by placing a specified amount in bets. For example, a ৳1,000 bonus may require ৳8,000 in wagers before it can be withdrawn.
Bjili offers cashback on net losses each week, subject to specific terms. Cashback is generally credited to your account on Monday mornings. Check bjili's promo page for the latest offers.
Send your referral link to a friend. When they register through that link and make their first deposit, a bonus will be credited to your account. There's no limit to bjili's referral program.
Bjili bonuses are generally valid for 7–30 days. Any unused bonus is automatically forfeited once the period expires. In some cases, an extension may be possible by contacting support.
Typically, only one bonus can be active on an account at a time. However, bjili may offer multiple bonuses simultaneously during special events. Check the promos page for the latest terms.
Bjili uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original stake). Higher odds mean a lower chance of winning but a bigger payout.
Place bets at any point during a match through bjili's Live Betting section. Odds update every second, so analyze the situation beforehand to make quick, informed decisions.
If a match is officially cancelled, bjili typically refunds the original stake. Rules may differ for incomplete matches — contact support for specific cases.
Bjili offers a cash-out option on selected matches. When you see the cash-out button on your bet slip, click it to confirm. This lets you lock in a partial profit before the match ends.
If one leg of an accumulator loses, the entire bet is lost. However, with bjili's "Acca Insurance" offer, you may still receive a bonus if one event fails, subject to specific terms.
Maximum bet limits on bjili vary by match and market. Higher-profile matches tend to have higher limits. You can see the specific limit directly on the bet slip.
Go to Account Settings, click on "Security," and enable 2FA. You'll receive an OTP on your mobile every time you log in. This keeps your bjili account significantly more secure.
Change your password immediately and notify bjili support. Check your account activity log to see where the login came from. If you notice anything suspicious, you can temporarily lock your account.
No. bjili staff and support agents will never ask for your password or OTP. If anyone does, it's a scam — report it to support immediately.
Always confirm you see bjili.net in the URL bar. The official bjili site always uses HTTPS. Don't log in through unknown links — bookmark the site and use that instead.
Bjili complies with international data protection standards. Your personal information is never sold to third parties. Full details are available in bjili's Privacy Policy.
If you need a break, you can temporarily disable your account for a set period through bjili's responsible gaming settings. This is entirely your own decision.
Most frequently asked questions by bjili users